Privacy Policy

This policy (together with any ancillary documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.

Please read the following carefully to understand how we will treat and regard your personal data.

About us

Staff Booster Ltd. is a registered company in England & Wales (Company number 13203099). Our registered address is Staff Booster Ltd., 1 Carlotta Way, Cardiff, Wales CF10 5FY.

Staff Booster Ltd. may be both a data controller and data processor of personal data. We have a designated Data Protection Officer who can be contacted at our registered address.

What information we collect

• Any personal information that you provide by filling in forms on our website. This includes information provided at the time of contacting us, purchasing services from us or requesting further services. We may also ask you for information when you report a problem with our site or the services you have purchased.
• If you contact us by letter or email, records of the correspondence may be kept.
• Telephone conversations may be recorded for training and analytical purposes.

We also record technical data such as your operating system, browser type, referring / exit pages and URLs, number of clicks, domain names and pages viewed in our server logs. This information is used for marketing and security purposes.

In the circumstances where we are acting as a data processor, we shall only act on the instructions of our customer as the data controller. If you provide us with personal data about a third party (for example when registering a domain on their behalf), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.

How we use personal data

• To register a customer account.
• To process orders that you have placed with us.
• To handle customer service and careers enquiries.
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered-into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.
• To carry out marketing and statistical analysis

For the avoidance of doubt, Staff Booster Ltd. will never sell your personal data to third parties.

Automatic decision making

We may use the information provided by you to perform automatic decisions about the acceptance of orders you place. This helps us combat fraud and abuse and this information never leaves our network.

Where we store your personal data

The personal data that we collect from you will be stored on our servers inside the European Economic Area (“EEA”). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the GDPR and our data protection policies.

Data retention

We only retain your personal data for as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:

• Invoice data is kept for a minimum of 6 years as required under UK Law
• Log files are rotated every 12 weeks. However, anonymised data may be kept for longer.

Your rights

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: –

• The right to request a copy of your personal data which we hold about you.
• The right to request that we correct any personal data if it is found to be inaccurate or out of date.
• The right to object to our use of your personal data and request your personal data is erased where it is no longer necessary for us to retain such data. This is known as your right to be forgotten. Please note that there may be legal reasons as to why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.
• You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
• You can exercise your right to prevent such processing by following the Unsubscribe link at the bottom of any emails we send, contacting Customer Services or writing to us at Staff Booster Ltd., 1 Carlotta Way, Cardiff, Wales CF10 5FY.
• The right to lodge a complaint with the Information Commissioners Office. Please see https://ico.org.uk/concerns/ for further information.